Websaye

Shipping Policy

Thank you for shopping with Websaye.com! Below is our shipping policy to ensure a smooth and transparent delivery experience for you.

1. Shipping Coverage

We currently ship orders across India. For international orders, please contact our support team at support@websaye.com before placing an order.

2. Shipping Charges

Standard Shipping: Flat pricing

Standard

Weight Group

Zone

Local

Zonal

Metro

ROI

NE/JK

Forward

0-2 Kg

Additional 1 Kg

RTO

0 (included in forward)

Reverse

(QC & non QC)

0-2 Kg

Additional 1 Kg

Free Shipping: Available on orders above as decided by the respective vendors.
Shipping charges (if any) will be displayed at checkout before you make the payment.

3. Order Processing Time

All orders are processed within 1–3 business days after successful payment.
Orders are not shipped or delivered on Sundays or public holidays.
In case of high order volumes, there might be slight delays. We will notify you via email or SMS.

4. Estimated Delivery Time

Location Type

Estimated Delivery Time

Metro Cities

2–5 business days

Other Cities/Towns

3–7 business days

Remote/Rural Areas

5–10 business days

Note: Delivery times may vary due to weather, courier delays, or other unforeseen circumstances.

5. Shipping Partners

We partner with reputed logistics providers such as:

E Kart Logistics

A tracking number will be provided once the order is shipped.

6. Order Tracking

Once your order is dispatched, you will receive a tracking ID via SMS or email to track your package online.

7. Undelivered or Returned Packages

If a package is returned due to:

Incorrect address
Unavailability of recipient
Repeated failed delivery attempts

We will attempt to contact you. You may be required to pay additional shipping fees to re-dispatch the order.

8. Damaged or Lost Packages

If you receive a damaged package or if your package is lost in transit:

Contact us within 24 hours of receiving the package or estimated delivery time.
Share order number, photos (if applicable), and tracking ID.
We will investigate and take appropriate action (replacement or refund).

Lost packages will be intimated to you, and the delivery will be made as soon as possible.

9. Contact Us

For any shipping-related queries, contact:

Email: support@websaye.com